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Knowledge base
BookIt Partners
Base Operations
12
How to Make an Accommodation Booking
How to Make an Activity Booking
Multi Booking Itineraries
Adding Bookings to Itineraries
Non-Inventory Bookings
See all 12 articles
Point of Sale & Gift Vouchers
17
Gift Vouchers - Set Up & Administration
Gift Vouchers - Staff Console Sales & Redemptions [non POS clients]
Gift Vouchers - Staff Console Sales & Redemptions [POS clients]
Gift Vouchers - Booking Cancellations
Point of Sale - Administration
See all 17 articles
Finance
3
Reconciling Payments
New Returns
Editing Existing Returns
STP - Secure Travel Payments Gateway
1
Secure Travel Payments - Reports
Administration & Reporting
7
Pairing SmartPay Terminals
Locations, Master Lists etc
Itinerary and Email Administration
Global Administration Settings
Staff Access and User Permissions
See all 7 articles
Operator Administration
6
Channel Management Mapping Tips & Hints
Partner Connections (Activities)
Linking Operators
Operator Booking Engine
Operator Commissions Management Platform
See all 6 articles
Additional Functionality
7
Packages
Promotions- Set Up and Functionality
Promotions- Booking Process and Reporting
Promotions- Finance
Reviews- Set Up and Functionality
See all 7 articles
Affiliates
3
Affiliate Set Up
Affiliate Booking Engine
Affiliate Bookings
BookIt Stay / Book Direct - Accommodation Operators
Business Management
8
Business Setup
Room Setup
Cancellation & Modification Policies
Reviewing and Updating Availability
Guest Correspondence
See all 8 articles
Finance Management
3
Payment Gateways
Accounting Mapping
Secure Travel Payments - Reports
BookIt Experiences / Book Direct Tour Operators
Bookings Management
28
Entering Bookings
Reviewing and Updating Availability
Editing Rates
Managing Bookings
Manifests
See all 28 articles
Finance Management
4
Payment Gateways
Accounting Mappings
Automated Refunds
Secure Travel Payments - Reports
Bookit Operators
Help Guides - All Operators
7
Business Setup
Booking Questions
Images
Cancellation & Modification Policies
Confirming 'On Request' Bookings
See all 7 articles
Help Guides - Accommodation operators
6
Property and Rate Setup
Editing Rates & Stop Sells
Editing Availability
Channel Manager Mapping
Booking Restrictions
See all 6 articles
Help Guides - Activity Operators
4
Partner Connections
Activity & Rate Setup
Editing Rates
Editing Availability
Latest Communication, Releases & FAQs
Bookit Partner Software Releases
19
Bookit Software Release 08/09/2026
Bookit Software Release 19/08/2026
Bookit Software Release 27/07/2026
Bookit Feature Release 23/06/2026
Bookit Software Release 03/06/2026
See all 19 articles
Bookit Advanced Software Releases
2
Bookit Advanced Software Release 24/01/2024
Bookit Advanced Software Release 12/03/2025
Operators News!
1
Payment Gateway Change
Social Media
1
BookIt's Facebook Book Now App for Operators
Incident Reports
1
Incident Report - 06/09/2025
i-SITE - Help & Support
Step by Step Help Guides
5
BookIt i-SITE "How to Make an Accommodation Booking"
BookIt i-SITE "How to Make an Activity Booking"
BookIt i-SITE "How to Cancel a Booking"
BookIt i-SITE "How to Amend Client Details"
BookIt i-SITE "Logging into your agent portal"
Resellers
Reseller Toolkit
2
Reseller Toolkit
New Changes to Google Maps API
Integration Options
4
Affiliate Booking Engine
Hosted Booking Engine
Fully Integrated Gadgets
Developer Documentation
Reseller Website Tips
4
Is Your Site Up to Date?
Digital Marketing and Health Checks
Generating a Google Maps API Key
Can I increase the security of my Google Maps API key?
Bookit Lite
Getting Started
4
Logging into your Bookit Lite Console
Add a New User
Bookit Lite: FAQs
Updating Your Bank Information in the Affiliate Console
Setup & Configuration
3
POS Settings and Configuration
Managing Booking Locations and Registers
Managing Suppliers
Products & Inventory
7
Adding Sub Categories and Updating Products
Printing Product Barcodes
Completing a Stocktake
Processing Stock Adjustments
Processing Stock Transfers
See all 7 articles
Point of Sale (POS)
11
How to Process a Retail Sale
How to Process a Miscellaneous Sale
Applying Discounts in POS
Booking Fees in POS
Adding Notes to POS Transactions
See all 11 articles
Bookings
2
How to Process a Travel Booking
Safe Handling of Credit Cards for Travel Bookings
Reporting
6
Viewing the Stock Summary Report
Viewing the Retail Sales Breakdown Report
Viewing the Sales Breakdown Report
Viewing the Sales Summary Report
Viewing the Misc Sales Breakdown Report
See all 6 articles